OUR TEAM

The people behind Galaxy IT

Conroe-based engineers, helpdesk pros, and trusted advisors. We run our clients’ networks, security, and cloud like it’s our own — because it pretty much is.

WHO WE ARE

Local roots. Enterprise discipline.

Galaxy IT Solutions is an MSP built by engineers who got tired of seeing small businesses get treated like an afterthought. We bring the same playbook we used in oil & gas, healthcare, and enterprise networks — firewalls done right, 24/7 monitoring, real humans on the helpdesk — and we deliver it at a flat monthly rate from our Conroe, Texas office.

16+
Years experience
24/7
SOC monitoring
100%
Conroe-based
1 hr
Response SLA
MEET THE TEAM

Engineers, advisors, and the helpdesk that picks up on the first ring

Justin Jones - Owner and Senior Consultant - Galaxy IT Solutions
Justin Jones
Owner & Senior Consultant
ITILNIST CSF PractitionerFortinet NSE4Cisco CCNP

Houston native and founder of Galaxy IT. Sixteen-plus years building enterprise networks for oil & gas, manufacturing, and healthcare clients before bringing the same playbook home to small business in Conroe. Justin handles network architecture, security strategy, and the after-hours calls that nobody else wants to take.

When he's not pulling cable or designing zero-trust segmentation, you'll find him on the boat with his wife and two kids.

Danny Rosato
VP of Strategic Sales
Infrastructure StrategyCitrixData Room Architecture

Danny joined Galaxy IT in 2003 after starting his career building data rooms for Fortune 500s. Radford University grad (1998), Citrix specialist, and the guy who can walk into a chaotic infrastructure and have a sane migration plan on the whiteboard by lunch.

He runs strategic accounts, infrastructure planning, and is the calm voice in the room when a project goes sideways.

Danny Rosato - VP of Strategic Sales - Galaxy IT Solutions
Markus Schulz - Helpdesk Manager - Galaxy IT Solutions
Markus Schulz
Helpdesk Manager
MS EndpointTier 1/2/3 SupportMulti-channel Dispatch

Markus runs our helpdesk — the first voice clients hear when something goes wrong. Ten-plus years of frontline support across phone, email, chat, and dispatch. If your printer is haunted or your VPN is acting up, he's the one solving it before you finish your coffee.

Patient, methodical, and absolutely allergic to leaving a ticket open longer than it needs to be.

WHAT WE STAND FOR

Four things we don't compromise on

Pick up on ring one

Real people, no phone trees, no overseas call center. If you have an issue, a Conroe engineer is on the line.

🔒

Security first, always

EDR, 24/7 SOC, MFA, and zero-trust segmentation come standard. Not optional add-ons.

📊

Flat-rate predictable

One monthly invoice covers everything. No surprise hourly charges when a server dies on Saturday.

🏆

Stay or fire us, your call

Month-to-month agreements. If we don't earn it every month, you don't owe us a renewal.

WE'RE HIRING

Join the team

Galaxy IT is growing. If you’re a network engineer, security analyst, or helpdesk pro who’s tired of being a number at a big MSP — we want to talk. Conroe-based, hybrid-friendly, and we actually let you sleep.

Network Engineer
Palo Alto, Fortinet, Cisco
Security Analyst
SOC, EDR, incident response
Helpdesk Technician
Tier 1 / Tier 2 · Conroe

Want to talk to a real engineer?

Skip the sales scripts. Schedule a free 30-minute assessment with Justin or Danny — we'll look at your environment, point out the gaps, and give you straight answers. No obligation.

Book a free assessment