Managed IT Services in Conroe, TX & Greater Houston | Galaxy IT Solutions

Managed IT Services in Montgomery County & Greater Houston

Stop opening tickets. Start talking to engineers.

Galaxy IT Solutions is a Conroe-based MSP run by network and cybersecurity engineers — not a call center. When something breaks, you reach the same people who designed your environment, with the context to fix it on the first call.

Engineers Answer

Ring on one. No tier-1 script readers.

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24/7 SOC

Always-on threat monitoring & response.

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Conroe-Based

Local engineers, fast onsite response.

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Flat-Rate Pricing

Predictable monthly cost. No surprises.

Galaxy IT Solutions Conroe-based IT engineer ready to help Houston small businesses

Conroe-Based Managed IT Services Company

In a galaxy near you — our IT pros are ready to assist.

Galaxy IT Solutions is a Conroe, Texas managed IT services company serving small and mid-sized businesses across Montgomery County and Greater Houston since 2021. We deliver enterprise-grade managed services, cybersecurity, cloud, and VoIP — built on 16+ years of IT discipline carried over from oil & gas, manufacturing, and healthcare. When you call, an engineer answers. When something breaks, the same engineer who designed your environment fixes it. Call (346) 406-1700 for a free 30-minute assessment.

Our Services

Managed IT services icon - monitoring and management for Houston businesses

Managed Services

Billed at a flat rate per employee, our Managed Services is an all-inclusive option which includes support, security, backups Microsoft 365 management and pro-actively monitors all devices within the company.

Cybersecurity services icon - shield and lock protection for Houston businesses

CyberSecurity

Network & Endpoint protection, SIEM Risk Assessments, Remediation & Compliance Reporting. We can help your company meet compliance Requirements through NIST & HIPAA.

Business phone systems and VoIP icon for Houston companies

Phone Systems

Providing our Cloud Hosted PBX platform named SimpleVoIP. We can connect multiple offices starting with 1 extensions up to 100 extensions. Low cost national and international calling plans.

Structured Cabling

Cabling a new office or adding additions to a new office? We provide Installation of structured office cabling & fiber optics in the Houston area. Work with us for competitive quote for your project.

Business briefing and IT strategy icon
Projects Completed
100 +
Galaxy IT Solutions customer support
Happy Clients
20 +
Call Galaxy IT Solutions — (346) 406-1700
Tickets Closed
10000 +

Cybersecurity Services for Houston Businesses

24/7 SOC monitoring, endpoint detection & response (EDR), email security, vulnerability management, and security awareness training — built for Houston-area SMBs that need real protection without enterprise complexity.

We help clients meet HIPAA, PCI-DSS, NIST 800-171, CMMC, CJIS, and TX-RAMP requirements. Worried you have a gap? Call (346) 406-1700 for a free cybersecurity assessment with a Conroe-based engineer.

Galaxy IT Solutions Security Operations Center monitoring cybersecurity threats for Houston businesses
Galaxy IT Solutions business phone systems and VoIP for Houston-area companies

Houston Business Phone Systems & VoIP

Hosted PBX, SIP trunking, multi-office VoIP, and Sangoma desk phones — deployed and managed by Conroe-based engineers. We port your existing numbers, integrate with Microsoft Teams and your CRM, and back it all with the same flat-rate MSP support that covers your network and security.

One vendor, one bill, one number to call when something needs attention. Call (346) 406-1700 for a free phone-system review.

Onsite & Remote IT Support Across Greater Houston

Onsite when it matters. Remote when it’s faster. Galaxy IT Solutions provides both onsite and remote IT support across Conroe, The Woodlands, Spring, Tomball, Kingwood, and the broader Houston metro — included in every flat-rate managed services contract.

Most issues we fix in minutes over a secure remote session, with no disruption to your day. When your environment needs hands — cabling, hardware swaps, new-hire setups, server installs, networking gear — a Conroe-based engineer is on the way the same day or next business day, depending on severity.

Backed by a clear Service Level Agreement. Every managed services client gets defined response and resolution targets so you know exactly what to expect when you open a ticket — whether it’s a workstation freeze or a full-site outage.

Not a client yet but need help today? Call (346) 406-1700 and an engineer will pick up. We also offer block-hour and project-based support for companies that aren’t ready for a full MSP relationship.

Meet the Team

Our Team

Justin Jones - Owner and Senior Consultant - Galaxy IT Solutions

Justin Jones

Owner & Sr. Consultant

Danny Rosato - VP of Strategic Sales - Galaxy IT Solutions

Danny Rosato

Sales Manager

Markus Schulz - Helpdesk Manager - Galaxy IT Solutions

Markus Schulz

Helpdesk Manager

QUESTIONS WE HEAR EVERY WEEK

Managed IT services FAQ

Straight answers about how we work, what we cover, and what it costs. Have a question that is not here? Call us — an engineer answers.

What does a managed IT services provider (MSP) actually do?
Galaxy IT Solutions runs your technology so you do not have to. We monitor your network, servers, endpoints, and cloud workloads 24/7; apply security patches; manage backups and disaster recovery; operate a Security Operations Center for threat detection; and provide unlimited help-desk support for your team — all for a predictable flat monthly fee per user. You get an enterprise-grade IT department for the cost of one mid-level hire.
How is Galaxy IT different from other Houston MSPs?
Three things. One: when you call, an engineer answers — not a tier-1 script reader. Two: flat-rate MSP pricing with no surprise project bills for routine work. Three: 16+ years of enterprise IT discipline carried over from oil & gas, manufacturing, and healthcare. We treat a 25-person SMB network with the same rigor we treated multi-billion-dollar refinery networks.
What areas around Houston do you serve?
Conroe, The Woodlands, Spring, Tomball, Magnolia, Willis, Montgomery, Kingwood, Humble, and the broader Greater Houston metro — including the Energy Corridor, Galleria, and Texas Medical Center. Our engineers are based in Conroe, TX, so onsite response across Montgomery County and North Houston is fast. Tell us where you are and we will confirm coverage.
What cybersecurity services do you provide?
24/7 Security Operations Center monitoring (Huntress MDR), endpoint detection and response (EDR), email security and phishing simulation, multi-factor authentication, security awareness training, vulnerability scanning, dark web monitoring, and incident response. We help clients meet HIPAA, PCI-DSS, NIST 800-171/CMMC, CJIS, and TX-RAMP. See our cybersecurity services →
Do you support business phone systems and VoIP?
Yes. We deploy and manage hosted PBX phone systems, SIP trunking, and multi-office VoIP — including FreePBX platforms and Sangoma desk phones. We integrate phones with Microsoft Teams and CRM workflows, port existing numbers, and provide unified support as part of your managed services contract. See our phone systems →
How quickly can we onboard with Galaxy IT?
A typical SMB onboarding takes 2 to 4 weeks. Week 1: environment discovery and documentation. Week 2: agent deployment, MFA rollout, backup verification. Week 3: security hardening and patch baselines. Week 4: user training and go-live. Critical issues are addressed during week 1 so you are protected from day one.

Get started with Galaxy IT Solutions