We are the virtual IT department down the hall. For any business technology needs, we are the ones to call!
We are the virtual IT department down the hall. For any business technology needs, we are the ones to call!
As a group of Information Technology enthusiasts who embraces the Small Business spirit, we get IT. Business owners want a Technology Services provider that works to simplify the technology landscape. By implementing IT Managed Services with Galaxy IT Solutions, we provide a cost effective, predictable offering to technology support. With every engagement, our primary goal is to take the complexity out of IT support so that business owners can better focus on growing their business.
What makes us different? We focus on the monitoring of key service metrics covering; helpdesk support requests, security & backup for our clients. These metrics providing a pulse on the overall health of the company’s technology. We review these metrics at regular intervals during account reviews.
Billed at a flat rate per employee, our Managed Services is an all-inclusive option which includes support, security, backups Microsoft 365 management and pro-actively monitors all devices within the company.
Providing our Cloud Hosted PBX platform named SimpleVoIP. We can connect multiple offices starting with 1 extensions up to 100 extensions. Low cost national and international calling plans.
Network & Endpoint protection, SIEM Risk Assessments, Remediation & Compliance Reporting. We can help your company meet compliance Requirements through NIST & HIPAA.
Cabling a new office or adding additions to a new office? We provide Installation of structured office cabling & fiber optics in the Houston area. Work with us for competitive quote for your project.
Our team stays vigilant on all the latest Cyber Security threats and headlines. We are constantly researching methods to protect our customers critical assets and business operations. Using our Security Operations Center(SOC) located in Conroe Texas, we actively monitor and react to customers security incidents. By implementing our 24/7 network support, we give organizations an advantage by defending against all types of potential threats regardless of time of day or attack type. Let the team at Galaxy IT Solutions create a Security Incident response plan for your Business.
Galaxy IT Solutions provides a full suite of Telecommunications services for Houston based companies and companies located nationwide. Our Voice Over IP (VoIP) Phone systems beat the local Houston telecommunications companies on both features and price. Our SimpleVoIP service offering utilizes technology from our partner Sangoma for full Unified Communications & Call Center capabilities. To round off our offerings we can integrate your companies Microsoft Teams instance to your office PBX, local Telecommunications Service Provider or to a SIP trunk provided by Galaxy IT Solutions.
All Telecommunications Services are supported from our Conroe Support team.
We enjoy visiting our Houston clients Onsite on a regular basis and is our preferred way of doing business. As a faster, less disruptive option, our technicians can connect remotely through a secure screen share session to resolve most issue in less than 15 minutes.
Customers with an IT Managed Services Contract will be provided a Service Level Agreement outlining expected resolutions times for open requests.
If your business is located in these North Houston service areas; Conroe, The Woodlands, Spring, Humble, Jersey Village, Tomball, Kingwood a service call is less than an hour away.
