Hospitality IT Services in Texas

Managed Guest WiFi, PCI Compliance & Guest-Services Technology

Galaxy IT Solutions delivers property-wide managed WiFi, PCI-DSS support, and back-of-house IT for Texas hotels, restaurants, RV parks, event venues, and multi-property operators — turning connectivity into a five-star guest experience.

Built for Texas Hospitality Operators

Guest WiFi is no longer an amenity — it is the most-reviewed feature of any property after the bed. We design and operate enterprise-grade wireless networks that cover every room, conference space, pool deck, and parking lot — backed by 24/7 monitoring, segmented payment networks, and a guest-services stack your front desk can actually use.

Hospitality Properties We Serve

Galaxy IT supports independent and branded hotels, boutique inns, full-service restaurants and bars, RV parks and resorts, event and conference venues, country clubs, and multi-property operators across Houston, Montgomery County, the Hill Country, and the broader Texas Gulf Coast.

Aerospace & Defense Suppliers

Tier 2/3 suppliers building under CMMC 2.0 and NIST 800-171 scope. We deliver segmented enclaves, MFA-everywhere, audit-ready documentation, and managed SIEM.

Automotive & Industrial

Stamping, machining, fabrication, and contract manufacturing. Plant-floor network segmentation, OT cybersecurity, and 24/7 production support.

Energy & Petrochem Fabricators

Shops fabricating pressure vessels, skids, and modules for Gulf Coast energy projects. ITAR/EAR-aware controls and project-network isolation.

Food, Chemical & Process

Process manufacturers running PLC/SCADA + ERP integrations. Secure remote access for vendors, network resilience for 24/7 operations.

Managed Guest WiFi & Property-Wide Connectivity

This is what we do best. Guest reviews live and die on WiFi performance — and most properties are running on consumer-grade gear, undersized circuits, and APs that haven’t been updated in years. We design, install, and operate carrier-grade WiFi 6 / WiFi 6E networks engineered for hospitality density:

  • Property-wide RF design — predictive surveys for every guest room, hallway, ballroom, pool deck, and parking area
  • Branded captive portal — your logo, your terms, optional email/SMS capture, loyalty integration
  • Per-device bandwidth shaping — premium tiers for upsell, fair use for free guests, dedicated lanes for events
  • Segmented SSIDs & VLANs — guest, staff, BOH, IoT (locks, thermostats, smart TVs), and PCI traffic kept on separate networks
  • Internet redundancy — dual circuits, automatic failover, cellular or Starlink backup for outages
  • 24/7 NOC monitoring — we see WiFi issues before your guests post about them
  • Event & conference WiFi — dense-deployment APs and bonded circuits for weddings, conferences, and meetings

Guest Services, PMS & Back-of-House Technology

Beyond connectivity, we run the systems that move guests through your property:

  • Property Management Systems (PMS) — infrastructure, integrations, and uptime for Cloudbeds, Mews, Opera, RoomKeyPMS, and similar platforms
  • Point-of-Sale (POS) — Toast, Square for Restaurants, Aloha, Micros, Lightspeed — segmented and PCI-scoped correctly
  • Channel managers & booking integrations — secure connections to OTAs and direct-booking engines
  • Digital signage & in-room entertainment — lobby displays, event boards, casting solutions for guest rooms
  • Smart-room IoT — door locks, thermostats, mini-bars, and smart TVs on isolated networks
  • VoIP & in-room phones — SimpleVoIP for front desk, call accounting, and emergency 911 dispatch (Kari’s Law / RAY BAUM’s Act compliance)
  • Front-desk helpdesk — 24/7 phone support for staff during check-in and check-out windows

PCI-DSS, Cybersecurity & Compliance

Hospitality is a top-three target for card-skimming, ransomware, and credential-stuffing attacks. We engineer environments that keep guest cards and personal data safe — and keep you out of the headlines:

  • PCI-DSS 4.0 scoping & segmentation — keep your cardholder data environment (CDE) as small as possible, document scope, support your annual SAQ or QSA assessment
  • Tokenization & P2PE-validated POS — minimize what actually traverses your network
  • Endpoint detection & response — 24/7 monitoring on every back-office workstation and server
  • Email security & phishing defense — booking-related phishing is the #1 entry vector in hospitality
  • Backup & ransomware recovery — immutable backups for PMS, POS, and reservations data
  • Vendor & franchise compliance — meet brand-standard cybersecurity requirements for Marriott, Hilton, Hyatt, IHG, Choice, and Wyndham franchisees
  • Wireless intrusion detection — rogue AP detection, evil-twin defense, BLE/IoT visibility

Trusted by Texas Hospitality Operators

Boutique hotels, branded properties, restaurant groups, RV resorts, and event venues across Houston, Montgomery County, and the Texas Gulf Coast trust Galaxy IT Solutions to deliver the connectivity and security their guests expect.

Frequently Asked Questions

Usually faster than you think. We start with a 1-2 day site survey to map coverage, capacity, and the actual bottleneck (it is almost never the access points — it is usually the circuit, the gateway, or the controller config). We can typically have a remediation plan in your hands within a week and a measurable improvement on the floor within 30 days. Full property re-design with new WiFi 6 / 6E gear ranges from 2-6 weeks depending on size.

Yes. Cloud and tokenized POS shrink your scope dramatically — but you still own the network the card data traverses, the back-of-house workstations that touch cardholder data, and the segmentation between guest WiFi and your CDE. We help you document a defensible PCI scope, complete the right SAQ, and keep the segmentation controls auditors and acquiring banks will ask about.

Yes. We have worked with the cybersecurity, network, and PCI standards that the major flags require of their franchisees — including specific firewall, segmentation, MFA, EDR, and incident-response requirements. We will produce the evidence and attestations your brand QA team asks for, and we will design the environment so brand audits stop being a fire drill.

Flat-rate per-property monthly pricing covering managed WiFi, 24/7 monitoring, helpdesk, PMS/POS infrastructure support, and quarterly business reviews. Hardware (APs, switches, firewalls) is typically a one-time capital project — we own the design, install, and warranty. Multi-property operators get a single portal, consolidated reporting, and one phone number.

We are headquartered at 1135 Grand Central Parkway, Suite 250, Conroe, TX 77304 — within easy driving distance of properties across The Woodlands, Spring, Tomball, Conroe, Magnolia, Willis, Lake Conroe, North Houston, and the broader Gulf Coast. Local on-site response, plus a Texas-based after-hours team for the check-in window when you need us most.

Ready to Deliver Five-Star WiFi & Guest Services?

Talk to a Texas-based engineer who has designed property-wide hospitality WiFi, stood up PCI-segmented payment networks, and integrated PMS, POS, and guest-services platforms across hotels, restaurants, and resorts. No high-pressure sales — just an honest assessment.