About Us

Our Mission For Superior IT Service

Hourly IT Support in Houston

Transforming IT Support

In most businesses, IT support is reactive by nature. System upgrades or security changes are recommended only after the company has been negatively impacted. Galaxy IT Solutions transforms your IT by proactively monitoring and reporting on your IT assets, taking the guess work out of support.

Transforming IT Support

In most businesses, IT support is reactive by nature. System upgrades or security changes are recommended only after the company has been negatively impacted. Galaxy IT Solutions transforms your IT by proactively monitoring and reporting on your IT assets, taking the guess work out of support.

Personalized IT

It’s essential that our customers get personalized support from the start. Rather than providing the typical one size fits all concept implemented by most IT providers, we evaluate our support delivery method around our customers individual business goals.

Personalized IT

It’s essential that our customers get personalized support from the start. Rather than providing the typical one size fits all concept implemented by most IT providers, we evaluate our support delivery method around our customers individual business goals.

Company History

Galaxy IT Solutions LLC was established in 2021 by owner and lead consultant Justin Jones. Justin worked previously for a well established Houston based IT Managed Services Provider, totaling 15 years. In that tenure, Justin worked as a server and networking administrator before becoming the Operations Manager for the company. Justin later joined a national health care provider as a systems integrations engineer before starting Galaxy IT Solutions.

From Justin,
I observed a trend in the MSP market where personal interaction has been removed almost entirely from technology support. For many providers, closing ticket volume is the primary goal. With Galaxy IT, I will make sure we never lose sight of building better personal relationships with our customers.

Small Business Focused

Our Goal: Give small businesses the technology support they need to keeap their business operational, secured and primed for growth.

Secure IT
First

CyberSecurity is at the center of every solution we offer. Our Secure IT First mentality describes our commitment to clients by vetting all vendors and partners we work with.

Expertise

Technology never stops evolving and neither does our internal training with our staff. Each member of our team hold industry certifications in their disciplines.

Verticals Supported

Our team supports companies in verticals ranging from Energy to Health Care, Logistics to Manufacturing and everything in between.

Company History

Galaxy IT Solutions LLC was established in 2021 by owner and lead consultant Justin Jones. Justin worked previously for a well established Houston based IT Managed Services Provider, totaling 15 years. In that tenure, Justin worked as a server and networking administrator before becoming the Operations Manager for the company. Justin later joined a national health care provider as a systems integrations engineer before starting Galaxy IT Solutions.

From Justin,
I observed a trend in the MSP market where personal interaction has been removed almost entirely from technology support. For many providers, closing ticket volume is the primary goal. With Galaxy IT, I will make sure we never lose sight of building better personal relationships with our customers.

Small Business Focused

Our Goal: Give small businesses the technology support they need to keeap their business operational, secured and primed for growth.

Secure IT
First

CyberSecurity is at the center of every solution we offer. Our Secure IT First mentality describes our commitment to clients by vetting all vendors and partners we work with.

Expertise

Technology never stops evolving and neither does our internal training with our staff. Each member of our team hold industry certifications in their disciplines.

Verticals Supported

Our team supports companies in verticals ranging from Energy to Health Care, Logistics to Manufacturing and everything in between.

Get started with Galaxy IT Solutions